Porsche Connect/Apple CarPlay conflict?

Audio, Navigation, Electronic Issues and Fixes
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Lawrence107
Posts: 6
Joined: Sun Apr 18, 2021 8:51 pm

Post by Lawrence107 »

I have a recurring issue with Porsche Connect, I think caused by Apple CarPlay.

On start up, the PCM connects to my phone and indicates that my personal profile is connected. A few seconds later (it seems to be when CarPlay loads up), the personal profile for Porsche Connect is lost. I can reconnect the personal profile by entering my 8 digit code each time but surely I should not need to do this.

Any ideas?
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Madelvic
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Joined: Thu Aug 15, 2019 3:48 pm
Location: Scotland

Post by Madelvic »

Is your car a Gen2 Lawrence?
2017 Macan GTS Carmine Red
2005 Boxster S Artic Silver
Lawrence107
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Joined: Sun Apr 18, 2021 8:51 pm

Post by Lawrence107 »

Madelvic wrote: Sun Jun 27, 2021 9:38 pm Is your car a Gen2 Lawrence?
Yes it is.MY2021
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Deleted User 3304

Post by Deleted User 3304 »

I have a Gen 2 Macan and used Apple Car Play for music. I always have to log into my PCM account manually too. It's just the way it is!
AllanG
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Location: Southampton

Post by AllanG »

I use Apple Music wirelessly in my Gen 2 Macan, but I don’t have to manually log into my PCM account to do so.
Allan
2023 Macan S in Crayon
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Neil1911
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Location: Sheffield, England

Post by Neil1911 »

I'm not an Apple user but wonder if how you connect to the car makes a difference. Are you all connecting with Blue Tooth, with WiFi or both? It makes a difference to Nav so maybe for other facilities too.
http://www.porsche-code.com/PP37WLA6, a Dolomite Silver S, collected from Stockport OPC on Valentine's Day 2023, after a 399 day wait.
Ex.: Gen2 S, Volcano grey 1/9/19 - 3/2/23 & 39,235 Smiles, RIP
Lawrence107
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Joined: Sun Apr 18, 2021 8:51 pm

Post by Lawrence107 »

Neil1911 wrote: Mon Jun 28, 2021 2:44 pm I'm not an Apple user but wonder if how you connect to the car makes a difference. Are you all connecting with Blue Tooth, with WiFi or both? It makes a difference to Nav so maybe for other facilities too.
I believe that the Porsche Connect uses Bluetooth and CarPlay is the internal car WiFi. The weird thing is that occasionally the phone will reconnect on it’s own a few minutes later. Other times it won’t.
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Kameloil
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Joined: Fri Nov 17, 2023 10:09 pm

Post by Kameloil »

Just joined the forum to find such a post. It’s an old thread but as I’ve just picked up MY21 Macan S with this exact issue I’d be grateful of an update on any solution that’s been found? My dealer is planning on raising this back to Porsche Germany so that may take a while and no guarantee there either. Any help appreciated
Gen2 S Dolomite Silver
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