Service needed message

[Toddie]

According to the service book the brake fluid was changed when the car was serviced on 20-1-20 I have no invoice for the service as the OPC would not give me one when i asked as they said it was an internal transaction!
I have emailed the supplying OPC and asked which is the best way forward, as I do not want to compromise additional warranty still due to be applied to the car.

[Greddyuk]

seriously? internal transaction? they should show you a list of items done and changed in the service with a final price to pay - which they will have to ask you to sign and confirm its okay. This signed invoice will be kept by Porsche whilst a copy will be given to you.

Thats rather strange....! unless the service was done BEFORE you owned the vehicle.....

[Percymon]

Sounds like the previous owner traded it at point of service being due - OPC then had to service it for resale and approved used warranty. It then became an internal transaction between sales and service departments within the dealership; that shouldn;t mean the service department can't tell you when and what was done.

[Toddie]

Yes you are right, the car was serviced by the OPC before I took delivery, so an internal transaction it was, the service book stamped, but they wouldn’t provide me with an invoice for my records. I emailed the supplying OPC today, & they say that the next service is due on 20th Jan 2020, they think that “ the service indicator hadn’t set for the major service in line with the date that the minor service was carried out”.